Reference

betcity Privacy Policy for Your Account

The betcity Privacy Policy explains how we handle your account, phone verification, device details and wallet references before you enter the lobby.

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How Our Privacy Policy Applies

betcity Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers data you provide during account creation, including your contact details and the phone verification step needed for account access. It also covers technical records from your browser or mobile device, such as session activity, security events and settings used to keep your

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account connected. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment references and status details needed to match a transaction to your account; we do not need your wallet PIN. We use these records for access checks, payment reconciliation,
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fraud prevention, support responses and legal requests. Cookies may remember a session or page preference, and you can manage browser settings, although some account functions may then need another sign-in. Access and eligibility depends on local law. If you do not agree with this policy, please
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do not continue with account creation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Where To Ask About Your Data

A clear contact path helps when you want to ask about the Privacy Policy, correct account data or check a wallet record. Start from account help and include the email or phone detail linked to your profile, plus a transaction reference if your request concerns DANA, OVO, GoPay or QRIS. We use those details to locate the right record without asking for a wallet PIN.

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Account help route

Use the account help contact path for access questions, phone verification concerns or a request to correct your name, contact detail or account status.

Wallet data check

For DANA, OVO, GoPay, QRIS or bank transfer records, send the transaction reference and date so our support team can match the payment status.

Privacy request path

Ask through the support contact path when you want a copy, correction or removal request assessed under the Privacy Policy and applicable local law.

DATA HANDLING STEPS

Sic Bo Access With Clear Data Controls

Our handling process is designed around the account actions you can recognise: phone verification, mobile-browser access, payment matching and support checks.

Account records

We store contact details, verification status and account activity needed to maintain your profile. Keeping these records together helps us resolve an access question without creating duplicate accounts.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account payment can create a reference, amount and status record used for reconciliation and account support.

Device signals

Your mobile browser or desktop session may produce device, browser, IP and security-event data. We use these signals to identify unusual access and protect the account.

Cookies

Cookies can retain a sign-in session, language setting or page preference. You can adjust them in your browser, but restricting cookies may require another login during account access.

Retention checks

We keep records for the period needed for account support, payment reconciliation, security review and legal duties. When a record is no longer needed, our retention process assesses its removal.

Change requests

Send a correction, access or deletion request through account help. Include your linked contact detail; we may verify ownership before changing or releasing personal data.

Privacy Policy Questions About betcity

These Privacy Policy answers cover the practical questions you may have before opening an account from Indonesia. We explain the data connected with phone verification, mobile access and local wallet records, along with the steps for asking us to correct, provide or remove personal data where local law permits.

It covers account details, phone verification, device and browser signals, cookies, payment references, support requests and the ways we retain, use, correct or remove that data.

Yes. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may keep payment references and status details to match the transaction to your account.

Phone verification helps confirm account ownership before access. It also gives support a clear account record when you ask about a login issue or request a correction.

The policy may cover browser, device, IP and security-event records from your mobile or desktop session. We use them to identify unusual access and investigate account security concerns.

Contact us through account help and identify the email or phone detail linked to your profile. We may verify ownership before assessing and responding to the request.

You can submit a correction or removal request through the privacy contact path. We assess it against account security, payment reconciliation and legal retention requirements where local law permits.

Use the support contact path for a cookie question, or adjust cookie settings in your browser. Restricting cookies may affect session continuity and require another sign-in.

betcity Privacy Policy for Your Account

Where To Ask About Your Data

Account help route

Wallet data check

Privacy request path

Sic Bo Access With Clear Data Controls

Account records

Payment references

Device signals

Cookies

Retention checks

Change requests

Privacy Policy Questions About betcity

01 What does the betcity Privacy Policy cover?

02 Does the Privacy Policy include DANA and QRIS payments?

03 Why does betcity need phone verification?

04 What device data does the Privacy Policy mention?

05 How do I request a copy of my personal data?

06 Can I ask betcity to correct or remove data?

07 How can I ask about cookies in the Privacy Policy?

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